How to delete my account?
We're sorry to see you go! You can delete your account yourself, at any time, directly from the Gladia app.
Before you delete your account
Deleting your account is permanent and cannot be undone:
Your transcriptions, audio files and usage history are permanently deleted.
Any remaining credits are lost.
Your API keys stop working immediately, and you are signed out.
Make sure to download anything you need first, including your invoices.
Steps to delete your account
Go to your account settings and open the Profile tab.
Scroll down to the Delete account section and click Delete account.
Type your account email to confirm, then confirm the deletion.
What happens next?
Your access is revoked right away, and all your data is then deleted from our servers and our third-party processors. If you were ever invoiced, we keep only the billing identifiers required to retrieve your invoices, for as long as required by law.
If you have any feedback on how we could improve your experience, feel free to share it with us. We’re always here to help!